Support
Something is broken, you cannot find a feature, or you need help with your account. Tell us what you were trying to do and on which device: that alone speeds things up a lot.
Contact
Let’s talk.
We are a small team, so we answer these ourselves. Write with as much detail as you can and we will reply.
Write to whichever address fits. We reply in Spanish or English, usually within two business days.
pethubfamily@gmail.comPrivacy and data
To request a copy of your information, correct it, or ask for your account to be deleted. Also for any question about how we handle your family’s data.
Billing
Charges, plan changes, cancellations, or invoices. Include the email you signed up with so we can find the account.
Press and partnerships
If you write about pet care, work at a clinic or a shelter, or want to propose a collaboration, tell us what you have in mind.
Start today
Start for free today
Create your pet profile in minutes and give your family a simpler, clearer, and more reliable way to care together.
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